The Akron-Canton Regional Foodbank requires all new partner agencies to participate in a partner agency orientation. At least one agency representative must attend this orientation; however, we do encourage the new partner agency to send the “key personnel” from their program to the orientation. “Key personnel” would include staff and/or volunteers responsible for ordering, storing, cooking and distributing the food obtained from the Foodbank. New staff at current agencies are required to attend within two months of change.
New partner orientations are held at the Foodbank and include detailed information on the process necessary to maintain partnership with the Foodbank. In orientation, you will learn about Foodbank Programs, agency requirements and efficient program management. During this training, you will learn:
- Foodbank history
- Placing orders
- Scheduling appointments
- Picking up orders
- How to determine client eligibility
- Billing and payment
- Program management best practices
We will also cover best practices keeping in mind the policies and procedures outlined in the Agency Handbook. In addition, handouts are provided and time for questions is built into the orientation agenda. New partner agencies will also receive a tour of the Foodbank facility.