We are in search of our next Foodbanker!  The Akron-Canton Regional Foodbank seeks an experienced Director of Human Resources to join our Foodbank Family.  This is a unique position of leadership, serving every role within an HR program.  As a department of one, this leader will administer all practices, policies, processes, procedures and systems in support of the overall mission, business objectives and culture.  This position serves as the culture champion, employment brand ambassador and strategic business partner to execute organizational strategy and operational objectives.  This position promotes the Foodbanks, vision, mission and values while enabling strategic success through job design, recruitment, talent retention, benefits administration, talent management, performance management, compensation analysis, employee relations, leadership development and succession planning.  The overarching responsibility is to support current and future needs through the development, engagement, motivation and preservation of the Foodbank’s human capital. This is a working leadership position best suited for a candidate with the ability to personally turn out high quality work while demonstrating high level executive leadership skills as a member of the Food bank's Senior Leadership Team, interfacing with high level board and community leaders.

Job Responsibilities

  1. Lead all organizational recruitment efforts; roll out the red carpet for new hires by facilitating orientation and all on-boarding activities; forecast, analyze and develop workforce plans in alignment with the organizational strategic plan.   
  2. Oversee all benefit plan administration in partnership with the organization’s benefits consulting group.  Administer the annual benefits renewal process. 
  3. Administer, coordinate and track leaves of absence related to disability, FMLA or worker’s compensation. 
  4. Oversee the organization’s 403b plan; partner with the Finance team to ensure administrative compliance with payroll practices in alignment with the Plan Adoption Agreement.
  5. Drive the organization’s talent retention strategy; establish and cultivate succession plans targeting Senior Team, leadership, top performers and mission critical roles; conduct retention interviews to drive higher organizational tenure to safeguard institutional knowledge and intellectual property. 
  6. Participate in Senior Team meetings and strategic planning; design and implement human capital plan ensuring organizational alignment with strategy.
  7. Administer the employee satisfaction survey and report results to leadership; partner with leadership to identify opportunities for improvement to strengthen the overall levels of engagement across the organization; analyze trends and report results to the Senior Team, HR Committee and/ or Board of Directors on an annual basis. 
  8. Act as a staff lead in support of the CEO interfacing with the Board’s HR Committee.
  9. Develop, manage and deploy focal point performance reviews; monitor and report organizational performance results to respective leadership. 
  10. Maintain and ensure accurate HRIS records; compile reports from the database, as requested.
  11. Assist and coach leaders on employee relations to nurture a positive working environment; maintain documentation and ensure proper resolution.   
  12. Design, develop and deliver organization wide training and presentations on a variety of HR / organizational compliance topics.  Represent the Foodbank externally as needed.
  13. Ensure organizational compliance with Federal, State & Local legislation related to HR matters; review all Foodbank HR policies and procedures for compliance and ensure that annual audits are made to track any labor law changes or benefits changes; update and maintain Employee Handbook to ensure compliance with all related regulations.
  14. Enter and maintain HR statistics, record and monitor information in the Foodbank HRIS; maintain the HR dashboard and report results quarterly.
  15. Monitor, evaluate and benchmark the organization’s compensation practices to drive attract and retain talent.   
  16. Develop and manage the organization’s annual salary and benefits budget in alignment with strategy and operational execution.
  17. Perform other duties, as required.

Required Qualifications

  1. Education:  Bachelor’s Degree, required; HR management degree, preferred.
  2. Experience:  Five to Seven years of progressive HR experience in a Generalist/ Leadership capacity.
  3. Passion for people with a servant leadership philosophy.
  4. Excellent project management and organizational ability.
  5. Commitment to organizational mission of ending hunger.
  6. Ability to work effectively and patiently with a diverse group of individuals.
  7. Strong political acumen with thorough knowledge of the stakeholder landscape (e.g., regulations, policies, practices, programs, and initiatives).
  8. Ability to discern financial documents and concisely communicate results.
  9. Ability to manage and prioritize all aspects of HR related tasks (from tactical to strategic) as a department of one.
  10. Ability to present to groups of all sizes in an engaging manner and guide others to develop knowledge that will enhance their understanding of the Foodbank’s vision, mission, values and strategic plan as it connects to HR.
  11. Understands strategic planning and aligns priorities with broader goals, measurable outcomes, evaluates alternatives, and can see connections within complex issues.
  12. Proficient in preparing and executing effective communication strategies, both verbal and written, to a wide variety of internal and external stakeholders.
  13. Proficient in Word, Excel, Outlook, PowerPoint.  Experience with an HRIS application or related software desirable, preferably Paycor.
  14. Process oriented with the ability to think on your feet.
  15. Ability to develop cooperation and teamwork while participating in a group of people, working toward solutions to benefit all involved parties.
  16. Demonstrate appropriate professional behavior using a high degree of tact and diplomacy in working with others; models and exercises sound judgment regarding interpersonal relationships; maintains stable performance and emotional control when faced with opposition, pressure, hostility from others or otherwise stressful conditions.
  17. Able to research, analyze and troubleshoot problems. Able to apply learning appropriately.
  18. Able to work independently, in a fast paced environment, set priorities and anticipate reporting and communication needs of supervisor.
  19. Available during off-hours for communications of all kinds; ability to attend evening and weekend engagements.

Join Feeding America's 2012 Foodbank of the Year and a two-time 2014 & 2015 NorthCoast99 winner in our fight against hunger! Excellent culture, pay and benefits. Background check and drug screen required.  No calls or walk-ins.  EOE/M/F/D/V

Resumes will be accepted through Friday, May 20. Please submit to jobs@acrfb.org and include the following information in your cover letter:

  1. Summary of your background and relevant HR experience
  2. Explanation of how you connect to our mission
  3. Explanation of how you will manage a department of one
  4. Salary requirements (required)
  5. Contact information and best time to reach you
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